Prudential Kapp/Lyons Rental Information for Edisto Beach Rentals
Call (843) 869-2516 or (800) 945-9667 or fax (843) 869-3440 or online at www.kapplyons.com for all your reservation needs. Our office staff is always ready to help you. Our office hours are Monday through Saturday 9:00 a.m. to 5:00 p.m. and Sunday 1:30 to 5:00 p.m. (except the last 2 Sundays in October, and all Sundays in November and December when the office is closed on Sunday). All properties managed by Prudential Kapp/Lyons Realty are privately owned and furnished by each owner according to their taste; since most reservations are made by phone and by mail, it is important for you to communicate your needs to our agents. If you have special requests or a particular quality in mind, we strongly suggest a personal visit to the property prior to confirming the reservation. We will do our best to make your vacation enjoyable, but we will be unable to make other arrangements upon your arrival.
ADVANCE RENTAL PAYMENT
A non-refundable Rental Payment of 50% of the rental fee, optional travel insurance, $40.00 reservation fee, Security Deposit Waiver Fee, and any pertinent taxes, is due within 10 days of making the reservation. The balance of the rental fee, Security Deposit, S.C. sales tax, and local and state accommodation taxes must be paid 30 days in advance of check-in day.
METHOD OF PAYMENT
We require pre-payment of all rental fees thirty days before check-in. Personal checks will only be accepted up to thirty days prior to check-in. If late payment is unavoidable, certified funds including cashier's check, money orders, or travelers checks only will be accepted at check-in. If you will be arriving during a time our office is closed, on a holiday or after normal business hours, you MUST BE PAID IN FULL for alternative arrangements to be made. Visa, Mastercard, and Discover are accepted.
If you must cancel or transfer a confirmed reservation, your advance rental payment will be forfeited. If the property is occupied by another guest for the entire period of your reservation at your confirmed occupancy fee, your advance payment less a $90.00 cancellation fee and trip insurance will be refunded or transferred to another property. Since any cancellation or transfer of a confirmed reservation may lead to a loss of income for the owner of the property, we must strictly enforce this policy. Those with Travel Protection will file a claim with CSA, Inc. for refund if unforeseen circumstances require cancellation.
No refunds will be made due to inclement weather. No refunds will be made for voluntary or mandatory hurricane evacuations. However, Travel Protection Insurance is an affordable way to protect your vacation investment. Please see page 73 of our brochure for more information regarding trip insurance.
WHAT TO BRING
Bring sheets, bath, kitchen & beach towels, paper products, soaps, trash liners, cleaning supplies, and personal items. Each house should be equipped with pillows, blankets, bedspreads, glasses, plates, utensils, and cookware to make your stay comfortable. A reverse osmosis water treatment system is located at the Edisto Beach Town Hall. Bring your own containers. There is a 5 gallon limit per day and is free of charge.
Public Beach Access is available at the intersection of all side streets with Palmetto Boulevard. Handicap access is available at Lybrand, Mitchell, Eddings, Baynard, and Ebbtide Streets and at the Yacht Club Road access at Bay Point. A limited number of beach wheelchairs are available on a first come, first serve basis through the Edisto Beach Fire Department.
In order to make your packing lighter, linens may be rented through Prudential Kapp/Lyons Realty. The prices are: King/Queen/Double sheets - $12.00/set; Twin - $10.00/set; Towels - $5.00/set. You may also have beds made for an additional $5.00 per bed.
CHECK-IN 4:00 PM
Check-in is at 4:00 p.m. We will adhere strictly to this time schedule in order to inspect and clean after each departure. If you will be arriving after office hours, please call ahead to make alternate arrangements. DO NOT RELY ON GPS FOR NAVIGATION ONCE YOU ARE ON EDISTO ISLAND - MANY ERRORS!
CHECK-OUT 10:00 AM
- Check-out is no later than 10:00 a.m.
- Have all trash removed from property and placed in outdoor receptacles. Pick up outside trash. Roll can to street.
- Please check closets, dresser drawers, and under beds for personal belongings. We are not responsible for personal belongings left behind.
- Please leave property in satisfactory condition so that it can be prepared for our next guests. Please refer to cleaning requirements under CLEANING.
- Lock all exterior windows and doors.
- Return all keys to Prudential Kapp/Lyons Realty and report damage or maintenance needs.
If you do not wish to be responsible for the cleaning of your house at departure, you may pay for this service. Please make these arrangements before your arrival or early in your stay so that we can accommodate you. If you elect the departure cleaning, you will be expected to remove food items from the refrigerator, take out the kitchen garbage, and leave the dishes clean. Otherwise, you will be expected to complete the following items before leaving: clean all dishes, pots, pans and utensils and return to proper place. Empty all trash into the large outdoor receptacle and roll to the street for GARBAGE PICK-UP ON MONDAY AND FRIDAY (OFF SEASON PICK-UP IS ON MONDAY ONLY). PICK-UP CAN BE EARLY -- PLEASE PLAN AHEAD. Trash collection at Island homes will be upon your departure. There will be a $50 charge for not getting the trash out on time. There is also a $50 charge at island homes for trash not being bagged. Remove all debris and personal items, including food items from the kitchen. Lightly vacuum, sweep, and mop floors. Make all beds with pillows and bedspreads. Rearrangement of furniture or lack of cleaning will result in a deduction from your Security Deposit. The house will be inspected after your departure. We cannot be responsible for items left behind, but if found we will mail them to you, at your request, for postage plus a $20 handling fee charged to your credit card. In condos, we offer complimentary departure clean. You only have to load dishwasher, take out the trash, and remove food from the refrigerator.
Some homeowners have graciously opened their homes to pets. You will be held responsible for any damage done by your pet. Any guest found breaking the rules will be asked to leave immediately. No refund will be given and you may be charged for any additional damage caused by your pet. There is a $150 non-refundable Pet Fee charged per pet. There is also a $200 refundable Pet Security Deposit.
Prudential Kapp/Lyons Realty reserves the right to refuse occupancy or discontinue the rental with no refund if a houseparty is detected. A houseparty may be, but is not limited to, any group made up of persons under the age of 25 who are not members of the same family. WE STRICTLY ADHERE TO OUR POLICY OF RENTING TO ADULT AND FAMILY GROUPS ONLY. If you are not sure about your group, you should call. This could help avoid a loss of your entire rental payment. Misrepresentation will result in immediate eviction without refund.
SECURITY DEPOSIT WAIVER PLAN
The Security Deposit Waiver Plan is available in lieu of a Security Deposit, for a non-refundable fee of $50. This
option covers theft or damage to your vacation rental property due to your inadvertent acts or omissions. The Plan does
not cover negligent or willful and wanton conduct. You must notify Prudential Kapp/Lyons Realty of any damage during
your occupancy, or this Plan is void. Pet damage is excluded under this Plan. For full terms and conditions, please refer
to the Description of Coverage. If you do not receive a Description of Coverage upon purchase of the Plan, contact
Prudential Kapp/Lyons for a copy. Payment for the Plan will not be accepted after you occupy the unit. If you decide to
not purchase the Plan, a Security Deposit will be added to the final balance.
In order to offer the best service possible, there is a Security Deposit charged on each rental if the Security Deposit
Waiver Plan is not taken. This helps ensure that the house will be left in good condition by the renter which will in turn
offer you a cleaner house with a prompt check-in. Please note: This deposit is fully refundable. However, if there is
damage, lack of cleaning, rearrangement of furniture, or unnecessary service calls, monies will be deducted. Refunds
will be processed within thirty days of your departure.
LAST MINUTE RESERVATIONS
Reservations made less than 30 days prior to actual check-in require full payment made via cashiers/certified check, money order or traveler's checks mailed overnight to Prudential Kapp/Lyons Realty. We apologize but we cannot accept personal checks at check-in. Please express mail all rental payments to Prudential Kapp/Lyons Realty, 440 Highway 174, Edisto Island, SC 29438.
RESERVATION REQUESTS FOR NEXT YEAR
If you would like to reserve the same unit for the same time next year, you must make a tentative reservation before departing. All other requests will be accepted on a "first come, first serve" basis. A $50 tentative reservation fee will be applied to the advance rental deposit. This fee is only refundable if circumstances require our cancellation of your reservation.
If the owner permits, houses may be rented for the weekend with a 3-day minimum at approximately one-half the weekly rates. During June, July and August, these reservations can be made no sooner than the Tuesday prior to the weekend in question.
The maximum capacity of each house is listed with the description regardless of beds available. The only exception to this number is an infant to occupy a crib. Violations of this rule may lead to IMMEDIATE EVICTION without refund of rental fees or Security Deposit. All equipment should be in working order, but if you detect a problem, please contact our office as soon as possible. We cannot guarantee appliances or air conditioners, nor can we offer refunds upon their failure. But we do promise we will do everything in our power to make repairs as soon as possible. Please be aware that repairs can sometimes take longer here due to our remote location.
Please acknowledge that agents and maintenance persons representing Prudential Kapp/Lyons Realty have the right to enter premises to accomplish necessary repairs/maintenance, for showing or other purposes.
We are not responsible for homes that may be under construction next to or near the home you rent. New construction may also alter the views from homes. Please realize that this is a matter beyond our control. Refunds or substitutions cannot be made.
EMERGENCY CONTACT INFORMATION
If you need to reach our office after hours for an emergency, please call 800-945-9667 and go to extension 177 and leave a message. This will activate our emergency pager and someone will get back to you as soon as possble.
*Management reserves the right to enter any property if, in our opinion, we feel that the renter(s) are causing undue damage to the property and/or are violating any regulations.